Refund & Return Policy

Last Updated: March 1, 2026

We want you satisfied. 30-day returns on most items.

1. Eligibility

Return within 30 days. Items must be unworn, unwashed, tags attached, original packaging.

2. Non-Returnable

• Final Sale items
• Undergarments/swimwear
• Custom items
• Gift cards
• Worn/damaged items

3. How to Return

1. Email support@phpgarment.com
2. Receive RMA within 1-2 days
3. Package with RMA
4. Ship trackable

4. Shipping Costs

• Defective: free return label
• Change of mind: £4.95 deducted

5. Refund

Processed within 5-10 business days to original payment method.

6. Exchanges

Different size/colour subject to availability.

7. Damaged Items

Contact within 48 hours with photos.

8. Contact

PACIFIC HERITAGE PREMIUM GARMENT TRADING LIMITED
Flat 9 Exbury House, Ferndale Road
London, England
SW9 8AZ, United Kingdom
Email: support@phpgarment.com
Phone: +44 7454558904
Hours: Monday – Friday, 9:00 AM – 6:00 PM GMT